AdoPay is a mobile banking application offered by Dedebit Microfinance Institution, with a primary focus on loan services. It enables customers to apply for and manage loans, whether as individuals or in groups, directly from their mobile devices. In addition to its loan services, AdoPay provides a range of other banking features such as checking account balances, transferring funds, and paying bills. The app is designed to offer a convenient and secure platform for customers to access financial services, making it easier to handle their banking needs anytime, anywhere.
AdoPay offers a range of services including: ▪ Loan Services: Various loan options to meet different financial needs. ▪ Transfers: Between your own accounts, to other accounts, and to mobile wallets. ▪ Airtime Purchase: For yourself or others. ▪ Utility Payments: Payments for electricity, government services, airline tickets, and more.
To register, download the AdoPay app, follow the registration instructions, and ensure your phone number and ID are verified.
Use the "Forgot PIN" feature in the app or contact customer support for assistance.
Open the AdoPay app, navigate to Loan Services, select your preferred loan type, and fill out the application form.
AdoPay offers a variety of loans to cater to different financial needs:
Loan repayments can be made through the Loan Services section in the app. You will also receive reminders for upcoming due dates.
Interest rates and repayment periods vary based on the loan type. Detailed information will be provided before you confirm your loan application.
Yes, early repayment is allowed without penalties.
Yes, each loan type may have specific eligibility requirements. Please refer to the loan details within the app or contact customer support for more information.
AdoPay allows:
Some transfers may incur fees. Any applicable fees will be shown before confirming the transaction.
Transfers are typically instant. However, occasional delays may occur due to network issues.
Transfers cannot be canceled once processed, so please verify all details before confirming.
Open the app, go to Airtime Purchase, select the amount, and enter the phone number to recharge.
Yes, you can enter the recipient's phone number in the airtime purchase form.
You can pay using your AdoPay wallet, linked bank account, or other stored payment methods.
If the transaction fails, the amount will be automatically refunded to your account.
AdoPay allows payments for services such as electricity, water, government fees, passport services, and airline tickets.
Go to Utility Payments in the app, choose your service provider, enter the required details, and confirm your payment.
Currently, AdoPay does not support scheduled payments. However, you can set reminders through the app.
Contact customer support if there are any issues with your utility payment.
Yes, AdoPay uses advanced encryption and authentication protocols to safeguard your transactions and personal data.
Immediately block your account through the app or contact customer support to report the issue.
You can reach customer support through: